Wind River Cares, click for home. Wind River Cares, click for home.

14 Great Plains Road
Arapahoe, WY 82510
(307) 856-9281

P.O. Box 1310
Riverton, WY 82501

Hours of Operation:
Mon-Fri: 8-5

Salary: Negotiable
Opening Date: January 10, 2019
Closing Date: Open until filled

Wind River Family & Community Health Care is seeking applicants for the position of First Impression Representative. Wind River Family & Community Health Care provides ambulatory health care for the service population of the Wind River Reservation. The First Impressions Representative serves as a member of the support staff of the ambulatory health care clinic located in Arapahoe, Wyoming, and will report directly to the H.I.M.Supervisor.


This position as First Impressions Representative will be responsible for providing everyday, vital, and special services that assist patients of the WRFCHC. The successful candidate will be initially responsible for taking initial calls and meeting the people who come to the front windows within WRFCHC. The successful applicant is responsible for maintaining productive communication links with patients and the WRFCHC. The First Impressions team will help guide the clients through our health care system, to help ensure that the clients obtain the proper and needed benefits or Clinic services available to them.


The successful candidate will obtain signatures for file on required forms for Alternate Resources and Purchased Referred Care prior to patients being seen in the clinics for billing purposes and/or Purchased Referred Care eligibility.
Maintains, key-enters, updates and verifies Alternate Resources data necessary for patient registration and for accurate billing through the use of the RPMS system.
Makes corrections as necessary to improve the Patient Registration System.
Updates addressograph data with current Alternate Resource information.
Collects third party recipient health cards, obtains photocopies of the card and explains the program to beneficiaries; i.e., why Medicare, Medicaid, and/or private/commercial insurance will be billed for the services they receive at the Wind River Family and Community Health Care facility.
Interviews patient to obtain information to initiate a new health record.
Other duties as assigned.

Minimum Required Education and Experience:

High School Diploma or General Educational Development preferred but not required.
Ability to work with sensitivity in a cross-cultural environment.
Excellent interpersonal skill.
Some knowledge of the medical field is a plus.

Personal Attributes:

The incumbent must maintain strict confidentiality and high ethical standards in performing the position. The incumbent needs to be respectful, possess cultural awareness and sensitivity, be flexible, and demonstrate sound work ethics.

How to Apply:

Complete a Northern Arapaho Tribal application form and submit it to the Northern Arapaho Human Resources program. Applications can be mailed to Northern Arapaho Human Resources, P.O. Box 396, Fort Washakie, WY 82514. Applications can also be hand delivered to Northern Arapaho Human Resources at the Tribal Complex Building, located at 533 Ethete Road, Ethete, WY., or delivered to W.R.F.C.H.C. Human Resources at 511 N. 12th E., Riverton, WY.

Application forms and the full job description can be obtained on the Tribe’s website at, or

Indian preference applies.

For more information please call 307-856-9281 ext 105 or 307-463-4473.